Privacy Policy

1 – General Disclaimer,

Ecomparts reserves the sole right to modify, suspend, or discontinue any part of the website or product offering at any time, with or without notice. Continued use of the website constitutes your acceptance of these changes.

2 – Product Availability & Description

All products are listed “as-is” based on the latest available specifications. Ecomparts is not obligated to notify you of any changes in product versions, specifications, or manufacturer-side updates. Product photos are for reference only; actual appearance may vary.

3 – Order Acceptance & Rejection

Placing an order does not guarantee acceptance. Ecomparts reserves the absolute right to reject, cancel, or modify any order for any reason, including stock limitations, pricing errors, or suspicion of fraud or resale.

4 – Pricing & Payment

All prices are exclusive of GST and subject to change without notice. Payment must be made in full in advance. No product will be shipped without receipt of full or pre-agreed advance payment. We are not responsible for delays or losses arising from third-party payment gateway failures.

5 – Shipping & Delivery

Estimated delivery time is 5–15 working days but not guaranteed. Delivery timelines may vary due to logistics, customs, natural delays, or third-party courier operations. Risk of loss and damage passes to the buyer once the goods leave our warehouse.

6 – Returns & Exchanges

No returns or exchanges are accepted unless the item is received in physically damaged or non-functional condition, which must be reported within 24 hours of delivery with clear unboxing video proof. Approval of return requests is entirely at the discretion of Ecomparts. Products must be returned in original packaging with all accessories; otherwise, the return will be rejected.

7 – Refund Policy

Refunds, if approved, will take 25–45 working days to process. This extended period is necessary due to: Batch-wise inventory audit Serial number verification and quality inspection Reverse GST and compliance checks Internal fraud prevention protocols Refunds are non-transferable, and only the original payer will receive the refund through the original payment method. In the event of a refund, Ecomparts will deduct handling, packaging, and administrative charges, as deemed necessary.

8 – Warranty & Liability

Ecomparts provides no direct warranty unless explicitly mentioned in the product description. Manufacturer warranties (if any) are to be claimed directly by the buyer through the respective service centers. Ecomparts assumes no responsibility for compatibility issues, misuse, damage during installation, or third-party handling.

9 – Account Responsibility

You are responsible for maintaining the confidentiality of your account information. Ecomparts is not liable for any loss arising from unauthorized account access or incorrect account information.

10 – Limitation of Liability

Under no circumstances shall Ecomparts be liable for: Any indirect, incidental, or consequential damages. Loss of data, revenue, or business. Product failure or downtime. Any third-party claims or liabilities arising from the use of our products. Our total liability, in any case, shall not exceed the purchase price of the product in question.

11 – Intellectual Property

All website content, images, product listings, branding, and documentation are the exclusive property of Ecomparts. Unauthorized use or reproduction is strictly prohibited and may lead to legal action.

12 – Dispute Resolution

All disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert your city, e.g., Gurgaon, Haryana]. You waive any right to participate in class actions or joint claims.

13 – Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to any conflict of law principles.

14 – Contact Us

For any queries, issues, or support related to your order or our services, you may contact us:

Ecomparts

Email: support@ecomparts.in